Privacy Policy

Welcome to Pujan kurtis. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase, we collect certain information from you including your:

• Name, billing address, shipping address
• Mobile number and email address
• Payment information (processed securely via Razorpay — we do not store card details)
• Order history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including sending you emails to confirm your order
• Communicate with you about your orders, returns, or any queries
• Screen orders for potential risk or fraud
• Improve and optimize our website and customer experience
• Send you promotional communications if you opt in (you can unsubscribe anytime)

3. Sharing Your Information

We share your personal information with third parties only to help us provide our services to you. This includes:

• Razorpay — for secure payment processing
• Shipping partners — to deliver your orders to your address
• Analytics providers — to help us understand how our website is used

We do not sell or rent your personal data to any third party for marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order data is retained for a minimum of 5 years for accounting and legal compliance.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

6. Cookies

We use cookies to maintain your shopping session (e.g. items in your cart). These are essential cookies and do not track you across other websites. You can disable cookies in your browser settings, but this may affect your ability to use our website.

7. Security

We take reasonable precautions to protect your personal information. All payment transactions are encrypted via SSL and processed through Razorpay, a PCI-DSS compliant payment gateway. However, no method of transmission over the Internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on this page with an updated date.